Directions

Wellbeing & outdoor pool

Our outdoor pool is now open exclusively to residents. In the interest of all our guests, we ask that you understand that time slots may be booked on the day, and not before arrival. This means you and other guests can enjoy a swim during your stay.

1.We’ll need to limit the number of guests at one time to ensure social distancing can be maintained. To help with this, we ask that you book an hour’s slot with reception.

2.Towels will be available to collect from reception - these will be sealed for your protection. We ask that your used towels are placed in the bag provided and left either in the laundry basket poolside, or outside your room.

3.We recommend showering in your room before and after using the pool.

4.Between each hour slot, there will be cleaning and sanitisation of high touch points around the pool by our team.

5.Unfortunately, loungers will not be available for the time being, but there will be deck chairs for you to relax poolside.

Should you have any questions, please get in touch with reception by emailing burleymanor@newforesthotels.co.uk.

Spa treatments

Due to the intimate nature of our spa treatments, our wellbeing rooms will remain closed until we can safely and confidently open these with yours and our team’s best interests in mind, but we will be offering manicures and pedicures from Friday 24th July.

1.To protect both our team and you, our therapists will wear a clear visor that covers the face. We’ll provide a disposable mask for you to wear during your treatment, or you may prefer to wear your own face covering. Disposable gloves will also be worn to prevent any skin-to-skin contact.

2.Please arrive 5 minutes prior to your treatment time and understand the need for a contactless infrared temperature check on arrival. We'll be temperature checking our team regularly too. This is in the interest of all our wellbeing.

3.We’ve increased the time between appointments, to enable extra cleaning and sanitisation of all equipment.

4.We’ve adopted a new ‘contactless’ approach to avoid handling cash, so we will only be accepting card payments, or room transfers for the foreseeable future. You’re welcome to pre-pay with reception before moving through to our wellbeing sanctuary.

5.We welcome non-residents too, but you must be pre-book prior to arriving at the Manor. Please note your contact details may be used for the governments test and trace service up to 21 days after your visit. This is in the interest of keeping us all safe.

If you are displaying any Covid-19 symptoms, please contact us to postpone your appointment.

Should you have any questions, please get in touch with Chloe, our senior therapist by emailing burleyspa@newforesthotels.co.uk.