While we would like nothing more than to say goodbye to you face to face, with government guidelines and social distancing in place, we are pleased to be able to offer you the option to use our 'contactless' express check-out. Here's how it works:
1. We will post your most up-to-date bill under your door for you to check over during your last evening with us. Should you have any queries, we will be happy to check your bill with you over the phone.
2. If you are happy with your bill, we will charge the card used to guarantee your booking. Near our reception desk you will find an express check-out box that you can drop your key cards into along with your signed room slip and leave the rest to us.
3. Your completed bill will be emailed to you, helping to reduce our impact on the environment. Should you have not booked directly, please ensure we have an email address for you.
If you prefer you can of course still come to reception, but please be aware that there may be a longer wait than normal while we ensure social distancing is observed and guidelines are followed.
|Gold 0+ points||Platinum 2,500+ points||Black 10,000+ points|
|Exclusive members only offers|
|Complimentary upgrade at check-in (when booked direct)|
|10% off cycle hire with Forest Leisure Cycling|
|15% off hotel bar drinks from 4pm-7pm|
|Up to 50% off Exbury Gardens and Steam Railway tickets|
|Up to 30% off Beaulieu National Motor Museum tickets|
|Up to 25% off Buckler’s Hard tickets|
|Up to 33% off New Forest Wildlife Park tickets|
|Up to 25% off Marwell Zoo tickets|
|10% off lunch bill at Burley Manor and The Drift Inn (Monday - Saturday)|
|Birthday treat - complimentary fizz when you dine and room upgrade (in month of birthday and when booked direct)|
|Choice of complimentary morning newspaper|
|Early check-in and late check-out privileges|
|10% off accommodation (when booked direct)|
|1015% off Temple Spa treatments||10%||15%|
|1015% off food||10%||15%|
|15% off drink||15%|
|10% off conference & events|
*All benefits are subject to availability and terms & conditions, attraction tickets must be purchased direct with us to receive discounts