An exciting opportunity has arisen at our new 4 star luxury boutique restaurant & rooms for a receptionist – Beautifully located in the heart of Burley, New Forest.
So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm & welcoming atmosphere and memorable experience for guests, then we are looking for you.
With an upbeat & vibrant atmosphere, we are searching for someone who is presentable, enthusiastic and possesses a strong attention to detail – You’ll be a key team player and pride yourself on becoming an ambassador for Burley Manor.
SKILLS & ATTRIBUTES
Good customer service skills are essential &you should be able to demonstrate a high level of organisation and attention to detail.
You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.
Experience in a similar role would be an advantage but not essential as full training will be given.
To undertake front of house duties including meeting, greeting and attending to the needs of guest to ensure a superb customer experience.
To be responsible for guest check-in & check-out, guests billing processes and cash/data handling.
To undertake general administration duties including emails, filling, answering the telephone and assisting with restaurant, treatment & room reservations.
To be responsible for the smooth running of reception.
SALARY & BENEFITS
Salary range: up to £18,000.00 depending on experience
40 hour contract, working 5 days out of 7 (Evenings & weekends)
28 days holiday per year plus a duvet day on your birthday
Fantastic career development, training & opportunities
Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
Active Social Committee – Get involved in social events in and outside of work
Excellent opportunities for training and development
Healthcare benefits – discounted private healthcare
Staff loyalty card – rewarding you with discounts up to 50% off our products and services
Free staff parking
Escape to the sun and receive a discounted rate at our sister resort in Cyprus.
Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.
Due to location own transport is essential
|Gold 0+ points||Platinum 2,500+ points||Black 10,000+ points|
|Exclusive members only offers|
|Complimentary upgrade at check-in (when booked direct)|
|10% off cycle hire with Forest Leisure Cycling|
|15% off hotel bar drinks from 4pm-7pm|
|Up to 50% off Exbury Gardens and Steam Railway tickets|
|Up to 30% off Beaulieu National Motor Museum tickets|
|Up to 25% off Buckler’s Hard tickets|
|Up to 33% off New Forest Wildlife Park tickets|
|Up to 25% off Marwell Zoo tickets|
|10% off lunch bill at Burley Manor and The Drift Inn (Monday - Saturday)|
|Birthday treat - complimentary fizz when you dine and room upgrade (in month of birthday and when booked direct)|
|Choice of complimentary morning newspaper|
|Early check-in and late check-out privileges|
|10% off accommodation (when booked direct)|
|1015% off Temple Spa treatments||10%||15%|
|1015% off food||10%||15%|
|15% off drink||15%|
|10% off conference & events|
*All benefits are subject to availability and terms & conditions, attraction tickets must be purchased direct with us to receive discounts