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Receptionist

An exciting opportunity has arisen at our new 4 star luxury boutique restaurant & rooms for a receptionist – Beautifully located in the heart of Burley, New Forest.

So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm & welcoming atmosphere and memorable experience for guests, then we are looking for you.

With an upbeat & vibrant atmosphere, we are searching for someone who is presentable, enthusiastic and possesses a strong attention to detail – You’ll be a key team player and pride yourself on becoming an ambassador for Burley Manor.

SKILLS & ATTRIBUTES

Good customer service skills are essential &you should be able to demonstrate a high level of organisation and attention to detail.

You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.

Experience in a similar role would be an advantage but not essential as full training will be given.

MAIN RESPONSIBILITIES

To undertake front of house duties including meeting, greeting and attending to the needs of guest to ensure a superb customer experience.

To be responsible for guest check-in & check-out, guests billing processes and cash/data handling.

To undertake general administration duties including emails, filling, answering the telephone and assisting with restaurant, treatment & room reservations.

To be responsible for the smooth running of reception.

SALARY & BENEFITS

Salary range: up to £18,000.00 depending on experience

40 hour contract, working 5 days out of 7 (Evenings & weekends)

28 days holiday per year plus a duvet day on your birthday

Uniform included

Fantastic career development, training & opportunities

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential