Careers Join the team

An exciting opportunity has arisen at our new 4 star luxury boutique restaurant & rooms for a receptionist – Beautifully located in the heart of Burley, New Forest.

So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm & welcoming atmosphere and memorable experience for guests, then we are looking for you.

With an upbeat & vibrant atmosphere, we are searching for someone who is presentable, enthusiastic and possesses a strong attention to detail – You’ll be a key team player and pride yourself on becoming an ambassador for Burley Manor.

SKILLS & ATTRIBUTES

Good customer service skills are essential &you should be able to demonstrate a high level of organisation and attention to detail.

You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.

Experience in a similar role would be an advantage but not essential as full training will be given.

MAIN RESPONSIBILITIES

To undertake front of house duties including meeting, greeting and attending to the needs of guest to ensure a superb customer experience.

To be responsible for guest check-in & check-out, guests billing processes and cash/data handling.

To undertake general administration duties including emails, filling, answering the telephone and assisting with restaurant, treatment & room reservations.

To be responsible for the smooth running of reception.

SALARY & BENEFITS

Salary range: up to £18,000.00 depending on experience

40 hour contract, working 5 days out of 7 (Evenings & weekends)

28 days holiday per year plus a duvet day on your birthday

Uniform included

Fantastic career development, training & opportunities

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential

We are searching for an energetic, intuitive and passionate individual to take the role of Bar & Lounge Supervisor with the key role of delivering exceptional customer service to our guests and ensuring the smooth running of the bar & lounge operations.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Previous bar experience is required.

MAIN RESPONSIBILITIES

To develop and maintain standards throughout Burley Manor’s bar & lounge

Cocktail development and stock management

To provide a consistently high standard of service in all food & beverage departments with a genuine interest in food & drink.

To be responsible for assisting the Restaurant Manager and General Manager with a smooth operation of the bar, as well as restaurant and bar set-up/close down.

To oversee conference host duties and to assist banqueting teams with set-up and service.

This role is extremely varied and you’ll be expected to be involved in all areas of the hotel operations.

SKILLS & ATTRIBUTES

Strong experience in front office, sales & reservations and a good knowledge of food & beverage operations

Strong work ethic & willingness to learn on the job

A friendly and positive attitude

Highly motivated and reliable

Proactive and able to use own initiative

SALARY & BENEFITS

Salary: up to £21,000 per annum depending on experience

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

28 days holiday per year plus a duvet day on your birthday

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential.

An exciting opportunity has arisen for apprentice chefs to join us at our 4 star restaurant & rooms, working within a busy and vibrant kitchen team, reporting directly to the Head Chef whilst undertaking well recognised apprenticeship training.

Made up of 70% on the job experience, 20% mentoring and just 10% classroom learning, Umbrella Training’s learning model gives apprentices the chance to work with experienced hospitality professionals, gain valuable work experience and study for a qualification whilst earning.

We are looking for energetic, ambitious and committed individuals who are eager to learn and will make the most of this fantastic opportunity. After successfully navigating your way through your first year you will have the opportunity to complete a further 12-month advanced apprenticeship and even have the chance to advance as Chef de Partie within our kitchen team.

No previous cooking experience is required.

SALARY & HOURS

£5 per hour with a guaranteed pay rise upon completing the first year of your apprenticeship

Tips paid monthly on top of your salary

Typical working week will be 5 days out of 7, including evenings and weekends, however will vary depending on apprenticeship

BENEFITS

28 days holiday per year, plus a duvet day on your birthday

Free meals on duty and uniform included

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Are you an experienced therapist, looking to develop your career further but can’t commit to full-time work just yet?

The ideal candidate will be someone willing to learn and provide consultations and treatments to an exceptional level.

We are searching for an energetic individual with an outgoing personality and passion for delivering excellent customer service, with confidence in understanding the guest’s needs, to join us. We encourage our employees to have high aspirations and look for people who are willing to join us in our vision. A relaxed, fun and upbeat atmosphere allows our employees to deliver service with a flair.

Full training from Temple Spa and continued support and guidance from the Senior Therapist will enable you to perform body and esthetical treatments according to established Temple Spa and specific treatment protocols and procedures.

MAIN RESPONSIBILITIES

Provide treatments for clients and guests of a high professional standard

To ensure stock levels are maintained with all products and consumables

To drive sales and generate new business

To maintain and uphold an excellent level of service

To be an Ambassador for Burley Manor and Temple Spa at all times

To have detailed product knowledge of Temple Spa, with the ability to deliver sales

Consistently promote a professional image and maintain a high standard of personal presentation

Ensure a warm and professional client welcome

SKILLS & EXPERIENCE

At least 2 years’ experience in a similar role, preferably in a luxury establishment

Qualified and experienced at NVQ level 3 or similar

Well-developed portfolio of different techniques and treatments

Excellent customer service skills and personal presentation

Excellent communication and listening skills

High level of attention to detail

Self-motivated and ambitious

Flexibility to working hours (to include weekends and evenings)

Ability to work as a team player

SALARY & BENEFITS

We pay a competitive hourly rate based on experience

Service charge is spread equally across the team and pay is topped up accordingly (during busy periods this can add substantially to your take home)

Perk box – access to the best perks from some of the UK’s biggest brands including discounts including discounts off your weekly shop.

Free staff parking

Staff loyalty card

Free meals on duty and uniform provided

Escape to the sun and receive a discounted rate at our sister resort in Cyprus

We’re excited to announce that we are now in partnership with Umbrella Training and currently recruiting for talented and ambitious individuals to join our new elite hospitality apprenticeship programme. There are apprenticeship opportunities available for the following roles across our collection of hotels, restaurants and pub:

Commi Chef

Chef de Partie

Food & Beverage Assistant

Hospitality Supervisor

Housekeeper

Receptionist

Reservations Assistant

Made up of 70% on the job experience, 20% mentoring & coaching and just 10% classroom learning, Umbrella Training’s learning model gives apprentices the chance to work with experienced hospitality professionals, gain valuable work experience and study for a qualification whilst earning.

With a commitment to training, developing and investing in our people, once you have completed your apprenticeship there will be opportunities to progress within and continue your development to a higher-level apprenticeship.

So, if you’re an energetic individual, eager to learn and keen to start a new career in the hospitality industry, we’re looking for you. No previous hospitality experience is required.

SALARY & HOURS

£5 per hour with a guaranteed pay rise upon completing the first year of your apprenticeship

Tips paid monthly on top of your salary

Typical working week will be 5 days out of 7, including evenings and weekends, however will vary depending on apprenticeship

BENEFITS

28 days holiday per year, plus a duvet day on your birthday

Free meals on duty and uniform included

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

An exciting opportunity has arisen at our stunning 4 star luxury restaurant & rooms, set in the heart of Burley, New Forest. We are looking for energetic and motivated individuals with an approachable and friendly nature as you’ll be key to ensuring our guests have a memorable experience.

Inspired by the warm, relaxed way of life and simple stunning food of the Mediterranean, the kitchen is at the heart of everything that we do, so it’s essential that you’re someone who shares our passion and the love of great food & wine.

No experience is required as full-training will be provided with ongoing training & development. However, if you’re currently working as a waiter or bar team member, we would also like to hear from you!

We offer a competitive salary with excellent staff benefits.

Please note that you must be over 18 as you will be required to serve alcohol within the hotel and due to our location, it’s essential that you are able to drive or live in close proximity.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

We are looking for an energetic, enthusiastic Housekeeper to join our team at Burley Manor Restaurant & Rooms.

You will be someone who shares our passion for delivering a consistently high level of cleanliness.

Friendly, presentable and welcoming you will be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

MAIN RESPONSIBILITIES

To uphold an extremely high level of cleanliness and standards

To ensure deep cleaning procedures are in place & followed

Maintenance issues are reported

To carry out regular room inspections and spot checks

To ensure health & safety legislation is adhered to

SKILLS & ATTRIBUTES

1 years housekeeping experience is advantageous but not essential

A friendly and positive attitude

Highly motived, proactive and reliable

An exceptional eye for detail

SALARY & BENEFITS

Competitive salary

40 hour contract, working 5 days out of 7

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

28 days holiday per year plus a duvet day on your birthday

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location

Although we aim to reply to all applicants, due to the high volume that we receive, we are not able to get back to every candidate.  So, if you haven’t heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

An exciting opportunity has arisen at our new 4-star luxury boutique restaurant & rooms for a experienced wait or waitress to join the team.

We are seeking someone that has previous Food and Beverage experience in a busy and high-volume restaurant, as well as a positive and outgoing personality that leads from the front.

You’ll be able to host a room and set the tone in a relaxed, yet professional service style – creating an upbeat, vibrant atmosphere and of course ensuring an enjoyable experience for all.

Inspired by the warm, relaxed way of life and simple stunning food of the Mediterranean, the kitchen is at the heart of everything that we do, so it’s essential that you’re someone who shares our passion and the love of great food & wine.

MAIN RESPONSIBILITIES

Provide and inspire the team to deliver exceptional customer service that is relaxed, yet attentive

Ensure the smooth operation of breakfast, lunch, afternoon tapas & dinner service

Help create and develop structures and practices that enable to the team to deliver the best possible service

Liaise with reception regarding table bookings & utilise Bookatable to maximise covers during busy times

Work closely with the management team to continue to grow the reputation of the restaurant

Control and maintain stock of beverage – Ensuring menus are changed frequently

Act as a brand ambassador for the restaurant and your team

SKILLS & ATTRIBUTES

Previous proven high end Food and Beverage experience

Full of enthusiasm & energy

Warm & engaging personality

Excellent knowledge of industry, food & drink

Good communication and organisational skills

Interest in Mediterranean cuisine

SALARY & BENEFITS

Up to £20,000 per annum depending on experience plus service charge

48 hours per week

Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop

Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost

Active Social Committee – Get involved in social events in and outside of work

Excellent opportunities for training and development

Pension scheme

28 days holiday per year plus a duvet day on your birthday

Healthcare benefits – discounted private healthcare

Staff loyalty card – rewarding you with discounts up to 50% off our products and services

Free staff parking

Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Live in is available, otherwise transport essential due to the location.

Although we aim to reply to all applicants, due to the high volume that we receive, we are not able to get back to every candidate.  So, if you haven’t heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.