We are currently seeking a highly motivated & independent candidate to join our front of house team – To act as the hotels point of contact overnight & to maintain a high degree of responsibility at all times.
It is this individuals responsibility to undertake portering duties, security & many other tasks during the night shift to ensure that all of our guests have a seamless & fantastic experience when they stay with us.
To look after hotel security and guest welfare at night – To ensure the fire evacuation procedures are fully understood & you know your duties in the event of fire evacuation.
To assist in setting up & servicing event rooms, this includes conference & banqueting.
To maximise every sales opportunity for food & beverage and rooms – To have a good knowledge of food & drink service.
To ensure the tidiness of public areas, car park & grounds at all times, including cleaning of these areas.
To carry out regular floor walks & security checks.
Basic reception duties – Guest check-in, check-out, telephone calls, enquiries & room service calls. Occasional room billing for early check-outs.
Skills & attributes:
Strong work ethic & willingness to learn
A friendly and positive attitude
Highly self-motived, proactive & reliable
Excellent customer service skills & standards driven
Due to nature of the role, able to work well independently
Salary & benefits:
40 hour contract, working 5 days out of 7 (Evenings & weekends)
28 days holiday PA
Free meals on duty & uniform included
Fantastic career development, training & opportunities
Staff discount on accommodation, dining & treatments at Burley Manor, New Forest Hotels & The Drift Inn
Transport essential due to location.